Reference

naga15 Privacy Policy for Your Account Data

Your account details, wallet records and device choices are covered in the naga15 Privacy Policy, so you can understand what we collect before opening an account.

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naga15 naga15 Privacy Policy for Your Account Data
CONTACT ROUTES

Privacy Help Through Your Account Path

A clear contact route matters when a data question appears beside a login or wallet record.

Account access If you cannot reach the account area after phone verification, tell us which step…
Wallet record For a DANA, OVO, GoPay or QRIS record, include the payment reference and date…
Privacy request Ask us to access, correct or remove eligible account data through the same support…
HANDLING DETAILS

Cookies, Security and Data Choices

Our privacy process follows the actual account journey rather than treating every record alike.

Account data

We collect details needed for account creation, phone verification, login support and account changes.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can connect a payment status to your account.

Cookie controls

Cookies can keep your login path and selected settings consistent between pages.

Account security

Phone verification and device signals help us notice unusual access around your account.

Retention periods

We keep account, payment and support records for as long as their operational, dispute, security or legal purpose requires.

Changes and contact

You can request access, correction or deletion through the privacy contact path in your account area.

Privacy Policy Questions for naga15 Accounts

These answers address the questions we expect before an account is opened or a wallet record is checked. Each response relates to the naga15 Privacy Policy, including account access, local payment references, cookies, device signals and requests to change stored data.

It covers account details, phone verification, payment references, device and browser signals, cookies, support records, retention and requests to access, correct or remove eligible personal data.

We use the phone number entered during account creation to support verification, login recovery and account ownership checks. It also helps us identify the correct record when you submit a Privacy Policy request.

No. We use the transaction reference and status needed to connect DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity with your account. Do not send a wallet PIN through support.

Open the account area and use the privacy contact path. State whether you want access, correction or removal, then provide the account phone number and enough record detail for us to verify ownership.

Device and browser signals help us identify unusual sign-in patterns and protect the account session. They can also explain why access from a mobile browser in Semarang asks for an additional account check.

We retain account, payment and support records while they serve an operational, dispute, security or legal purpose. After that period, we remove or anonymise them when no further valid need exists.

Access or eligibility depends on local law. The Privacy Policy describes data handling where local law permits, and you should check whether account access is available to you before submitting personal details.